Privacy policy
Last updated: 7 November 2026
This page explains what personal data we collect when you use this website or book a call, why we collect it, and what rights you have. We keep it short and plain.
Who we are
Norsta Consulting is a growth and automation consultancy run by its four founding partners: Elena Tsivileva, Diana Gabrane-Zukova, Haralds Gabrans Zukovs and Nikita Tsivilev. We are in the process of registering the company. Until then, the founding partners are jointly responsible for your data. Contact us at any time: hello@norsta.consulting.
What we collect and why
| Data | Why | Legal basis (GDPR) |
|---|---|---|
| Name, work email, company website, the service and challenge you pick, and anything you write in the form | To reply to you, prepare for the call and decide which partner should join | Steps you ask for before a possible contract (Art. 6(1)(b)) |
| Booking details (time, name, email) | To schedule and hold the call | Steps before a contract (Art. 6(1)(b)) |
| Emails you send us | To answer you | Our legitimate interest in replying (Art. 6(1)(f)) |
We do not sell your data, use it for advertising, or add you to a newsletter without asking.
Cookies
This website sets no cookies at all and does not use analytics. If we add analytics later, we will ask for your consent first and update this page. The booking calendar is run by Cal.com on its own site, under Cal.com’s privacy policy.
Who processes your data for us
| Service | What it does | Where |
|---|---|---|
| Netlify | Hosts this website and receives form submissions | United States, under EU Standard Contractual Clauses |
| Zoho Mail | Our email | European Union |
| Cal.com | Call booking | United States, under EU Standard Contractual Clauses |
| Zoho Calendar | Holds the booked calls | European Union |
| Google Workspace (Sheets, Calendar) | Our lead list and calendar | EU and United States, under EU Standard Contractual Clauses |
How long we keep it
If we do not start working together, we delete your form and booking data within 12 months of our last contact. If we work together, we keep what the contract and tax law require.
Your rights
You can ask to see, correct, delete or export your data, object to how we use it, or ask us to limit its use. Email hello@norsta.consulting and we will reply within one month. You can also complain to your data protection authority. In Spain that is the Agencia Española de Protección de Datos.
Changes
If we change this policy, we update the date at the top of this page.