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Trusted by companies across Europe and the US
55+
Automation projects delivered
100%
Client satisfaction on Upwork
Worldwide
Clients across the world
Challenges Our Clients Face
Does this sound familiar?
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“I'm tired of switching between dozens of tools and tasks all day.”
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“I don't want to pay 15 people for mechanical work that one system could do.”
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“We have a real zoo of services. I want them to finally work as one system.”
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“I don't want to spend hours listening to sales calls. The system should check quality automatically.”
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“I want to know about problems before they turn into a crisis — not after.”
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“New hires take forever to get up to speed. And everything depends on the same two people.”
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“It feels like the whole day disappears into small things.”
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“While we're drowning in routine, our competitors are automating their business.”
You’re right. If a process repeats — it should be automated.
What we do
How your business changes after automation
Every business has different bottlenecks. Here's where we typically start — but if your problem isn't on this list, ask us anyway. If it can be automated, we can probably build it.
01
You stop doing work a computer should be doing
Repetitive tasks run automatically — so you spend your time on the work that actually makes the company money.
02
New clients stop falling through the cracks
From the first enquiry to the signed contract — the whole journey runs automatically, so every client gets the same professional experience without you having to chase anything.
03
You see what's actually happening in your sales
AI analyses every call automatically — so you know where deals are being lost, who's performing, and what to fix. Without listening to a single recording yourself.
04
New hires start contributing faster
AI trains new team members on real scenarios and gives instant feedback — so they reach working level faster and your experienced people stop repeating the same onboarding every time.
05
The numbers come to you
Reports and alerts are generated automatically — so you know about problems before they become expensive, every morning, without waiting for someone to build a spreadsheet.
06
Your tools finally work as one system
CRM, helpdesk, telephony, invoices, and messengers exchange data automatically — so your team stops hunting for information across five different places and starts working faster.
Where automation creates value
What could your team stop doing manually?
Automation isn't about adding more tools. It's about taking repetitive work off your team's plate. See what that could look like across your business.
These are examples of where we typically start — not the limits of what we can automate. Tell us what's consuming your team's time. We'll find what can be removed, connected or automated — and build the system around your business.
How much is manual work costing your business?
A few repetitive hours can add up to thousands over a year. Use your own numbers to see how much time and labor cost one manual process is consuming.
Real companies, real problems, real results. Click any card to see exactly what we built and what changed.
CRM & Tool Integrations · E-commerce · Russia
“Operators switch between tabs and manually search for client data.”
We connected their helpdesk and CRM. Client info now appears automatically in every ticket.
CRM & Tool Integrations · E-commerce · Russia
The problem · client’s words
“Our CRM and helpdesk are separate systems. Operators switch between tabs and manually search for client data. It's slow and leads to constant mistakes.”
What we built
We connected the helpdesk and CRM so the right information shows up automatically the moment a ticket opens — company link, client segment, order number — with zero manual work. The full support conversation also mirrors into the CRM record automatically, so the complete client history is always visible in one place.
Results
3–5 minutes saved per ticket
Data syncs automatically between systems
Human error from manual data entry eliminated
Full communication history visible in the CRM
Tools:n8n · Omnidesk API · Bitrix24 REST API · JavaScript
Client Onboarding & Admin · Professional Services · Spain
“Every new client means contracts I forget to send, invoices I create manually, and forms I have to chase.”
We automated the full client journey — from first form to final invoice.
Client Onboarding & Admin · Professional Services · Spain
The problem · client’s words
“Every new client means a mess of emails, contracts I forget to send, invoices I create manually, and forms I have to chase people to fill out. I lose track of who's where in the process.”
What we built
We built a system that handles the entire client onboarding journey automatically. A new client fills out a form → contract goes out → invoice is generated → follow-up reminders fire on schedule. Every step tracked in one place. Nothing gets forgotten or sent late.
Results
Zero manual admin per new client
Contracts, invoices, and forms handled automatically
Clean, professional process that clients notice
Hours saved every week that used to go to busywork
Tools:n8n · Airtable · DocuSign API · Stripe API · email automation
AI + Sales Quality · Sales Agency · Eastern Europe
“We have hundreds of call recordings and nobody listens to them.”
Every call now gets scored automatically against the sales script, within minutes.
AI + Sales Quality · Sales Agency · Eastern Europe
The problem · client’s words
“We have hundreds of call recordings and nobody listens to them. We don't know if managers follow the script, where deals are lost, or who's actually performing.”
What we built
We built a pipeline that picks up every call recording, transcribes it with full speaker separation, and scores it against the company's sales script using AI. Each call gets a score, a breakdown of what was done well and what was missed, and specific recommendations — delivered automatically within minutes of the call ending. Leadership sees full team performance in a live dashboard. The calls happened in two languages, often switching mid-conversation — we solved that by using stereo recording to separate speakers rather than relying on language detection.
Results
100% of calls reviewed — without management time
Feedback arrives within minutes of each call
Every salesperson measured against the same standard
Weak patterns visible within days, not months
Tools:n8n · AssemblyAI · OpenAI GPT-4o · Telegram Bot API · Google Sheets · PostgreSQL
AI Sales Training · B2B Services · Eastern Europe
“Everyone learns by trial and error — on real clients.”
We built an AI training bot that lets new hires practice on simulations, not real customers.
AI Sales Training · B2B Services · Eastern Europe
The problem · client’s words
“We want new hires to ramp up faster. But trainers are busy, there's no time for regular coaching, and everyone learns by trial and error — on real clients.”
What we built
A Telegram bot where team members can practice sales conversations at any time — no trainer, no schedule, no real client at risk. The AI plays a realistic client, evaluates each response against the sales script, gives specific feedback, and tracks improvement over time. New hires build confidence before they ever talk to a real customer.
Results
New employees reach working level faster
Training available 24/7 — no trainer needed
Consistent standard applied to every new hire
Progress tracked automatically
Tools:n8n · OpenAI GPT-4o · Telegram Bot API · Google Sheets
Telephony + CRM · Lead Generation · USA
“Our SMS and calls live separately from our CRM. Leads fall through the cracks every day.”
Every message, call, and reply now flows automatically into the right CRM record.
Telephony + CRM · Lead Generation · USA
The problem · client’s words
“Our team calls and texts clients — but it all lives separately from our CRM. Managers copy statuses manually, can't see if a message was delivered, don't know if someone already called this lead.”
What we built
We migrated their telephony to a more reliable provider and built a full integration with their CRM using APIs and webhooks. Every outbound message, inbound reply, delivery confirmation, and voice call now flows automatically into the correct lead record — no manual entry required. The team can see the full communication history for every lead in one place.
Results
Full communication history in the CRM — automatically
Delivery statuses and replies tracked in real time
No leads lost to missed follow-ups
Zero manual data entry
Tools:Telnyx API · GoHighLevel API · n8n · Webhooks
Team Access & Operations · Marketing Agency · USA
“Every time someone joins or leaves, I have to manually update a dozen different tools.”
We built a single source of truth. When someone changes, everything updates automatically.
Team Access & Operations · Marketing Agency · USA
The problem · client’s words
“Every time someone joins or leaves the team, I have to manually add or remove them from a dozen different channels and boards. It's easy to forget one — and that's a security risk.”
What we built
We set up a single source of truth for the team structure. When a role changes in that one place, access updates automatically across all connected tools — messaging channels, project boards, everything. Risky removals require a quick Slack confirmation before executing. We also connected their messaging and task tools directly: a slash command in chat creates a structured task card automatically, with AI-parsed details and assigned team members.
Results
Onboarding and offboarding handled from one place
No more forgotten access left open when someone leaves
Tasks flow between tools without manual duplication
Team structure always in sync across all platforms
Tools:n8n · Airtable · Slack API · Trello API · Anthropic Claude
Analytics & Reporting · Lead Generation Agency · USA
“By the time I pull a report together, the week is already over.”
We built a dashboard that updates every hour and alerts the team automatically when something goes wrong.
Analytics & Reporting · Lead Generation Agency · USA
The problem · client’s words
“I run multiple clients and I have no real-time view of what's profitable. By the time I pull a report together, the week is already over.”
What we built
A system that automatically pulls data from their CRM every hour, calculates daily KPIs and profitability per client — spend, revenue, conversion rates, daily P&L — and sends Slack alerts the moment something goes wrong. Leadership gets an automatic summary every Monday and Friday morning, without anyone building the report.
Results
Real-time profitability tracking across all clients
LEAD CAPTURE & ROUTING · MARKETING · PROFESSIONAL SERVICES -SPAIN
“Leads come from different channels, and our team has to manually move them into the CRM and make sure someone follows up.”
We connect the lead sources with the CRM. New leads are captured automatically, recorded with the right source information and routed to the right person — without manual copying.
LEAD CAPTURE & ROUTING · MARKETING · PROFESSIONAL SERVICES -SPAIN
The problem · client’s words
“Leads come from our website, advertising and other channels. Someone has to manually transfer the information into the CRM, check where each lead came from and make sure the right person follows up.”
What we built
A lead capture and routing workflow that connects website forms, advertising platforms and other lead sources with the CRM. When a new lead arrives, the system automatically creates or updates the contact, records the source and campaign information, assigns the lead according to predefined rules and notifies the appropriate team member. Optional follow-up workflows can also be triggered based on the lead source or status.
Results
No manual copying of leads into the CRM
Lead source and campaign information captured consistently
Every new lead assigned to the right person
Faster and more consistent follow-up
Tools:CRM · Website forms · Advertising platforms · n8n / Make · Email / Slack notifications
Developer Tools & AI Environment · Tech Company · Spain
“Our developers want to work with AI tools but lose days just getting them set up.”
We configured a complete AI working environment for their team — ready from day one.
Developer Tools & AI Environment · Tech Company · Spain
The problem · client’s words
“Our developers want to work with AI tools, but they're losing days configuring environments, MCP servers, and integrations. Nobody knows how to put it all together correctly.”
What we built
A fully configured working environment for the development team: Claude Code, MCP servers, connections to their key services, correct policies and ignore files, and automation of standard tasks via n8n. Every developer starts with the same setup. No more days lost to configuration issues.
Results
Team productive with AI tools from day one
Standard tasks automated across the dev workflow
Unified environment — no more "it works on my machine"
No technical setup required from individual developers
Automation built by someone who actually writes the code.
Nikita isn't an AI consultant who just recommends tools. He designs and builds automation systems — from adapting existing workflows and open-source solutions to developing custom integrations, backend services and AI-powered tools when off-the-shelf software isn't enough.
His work is not limited to a specific type of automation. He combines APIs, AI, databases, business software and custom code to connect systems, remove manual work and solve the operational problem behind the workflow.
Based in Barcelona · Working with clients across the US & EU
Automation guided by someone who understands the business behind it.
Elena brings 20+ years of experience building marketing and growth systems and understanding how businesses operate.
She helped scale Giftery from a five-person startup into a market leader serving 4,000+ corporate clients.
At Norsta, she focuses on the business side of automation: understanding processes, identifying bottlenecks and determining where technology can create measurable business impact.
Based in Barcelona · Working with clients internationally
No. We work with business owners and managers directly. We handle all the technical setup on our end.
Simple integrations take 3–7 days. More complex automations with AI components typically take 2–4 weeks. We always give you a clear timeline before starting.
Yes, fully remote. We've worked with clients across the world.
n8n, Make, Zapier, OpenAI, Anthropic, GoHighLevel, Bitrix24, Omnidesk, Telnyx, Twilio, Airtable, Telegram, Slack, Trello, and most major CRM and helpdesk platforms. If your tool isn't on this list — ask us, we likely know it.
Simple integrations start from €350. More complex projects typically range from €3,000–15,000 depending on scope. Monthly retainers available for ongoing support. We give you a clear estimate after the discovery call — no surprises.
Tell us the problem, not the solution. We'll assess what's possible and be honest about what's worth building.
Yes. Monthly support packages are available for clients who want ongoing improvements and maintenance.
We build for production stability and test thoroughly before launch. If something breaks after delivery, we fix it.
Ready to stop doing manually what AI can do for you?
Book a free 30-minute call. We'll look at your business, identify what's worth automating, and tell you exactly how we'd approach it.
