Privacy Policy

This Privacy Policy describes how Norsta Consulting collects, uses, and protects your personal information when you visit our website at norsta.consulting.

1. Company Information

This website is operated by:

GIFTERY SL
NIF: B09823022
Carrer del Camp, 79, 08022 Barcelona, España

If you have questions regarding this policy, please contact us at: support@giftery.es

2. Information We Collect

When you use our website or submit a request through our forms, we may collect the following information:

• Name
• Email address
• Company name or website
• Information about your business or project
• Any additional message you provide

We may also collect technical information automatically such as:

• IP address
• browser type
• device information
• pages visited

3. How We Use Your Information

We use the information collected for the following purposes:

• responding to inquiries and requests
• providing marketing and automation consulting services
• communicating with potential clients
• improving our website and services
• maintaining internal records

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• your consent
• legitimate business interest in responding to inquiries
• contractual necessity when providing services

5. Data Storage

Information submitted through our website may be stored in:

• email systems
• secure cloud storage
• Google Workspace / Google Sheets used for internal request management

We take reasonable measures to protect personal data.

6. Data Retention

We retain personal data only as long as necessary to:

• respond to inquiries
• provide services
• comply with legal obligations

7. Your Rights

Under GDPR, you have the right to:

• access your personal data
• request correction of inaccurate data
• request deletion of your data
• restrict or object to processing
• withdraw consent

To exercise these rights, contact us at: support@giftery.es

8. Third-Party Services

Our website may use third-party services including:

• Google Analytics
• Google Workspace
• embedded third-party video content

These services may collect certain technical data according to their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.